From planned maintenance to fast-response emergency support, we’re here to ensure your business is always operating at its best. Whether you have a team of people requiring support in office, or on-demand help for high-value individuals operating remotely, we have the technical and people skills to help.
Effective network monitoring can save you time and money across your business. By tracking the behaviours of key infrastructure, including switches, servers, SNMP devices and other key functionality, we are able to fix problems with your network before your end users are even aware of them.
In doing so, we keep your business running, minimising downtime that would otherwise disrupt business operations and limiting the time and financial costs involved in rectifying major outages.
We manage planned maintenance for customers ranging in size from 20 to 200 users, across a wide range of software and infrastructure platforms, and even across multiple time zones, enabling their teams to concentrate on more strategic IT issues and keeping the day to day business operations working as they should.
Even with the best-planned maintenance programme, there will be times when immediate IT support is required.
Our support team provide responsive, skilled support when it’s needed most – whether for a major issue such as a server outage, to an individual user with a software issue, our qualified technicians are on hand to provide the technical and people skills required to rectify the issue as quickly and painlessly as possible.
Europe from space at
ITSD’s reach goes far beyond our Surrey headquarters. With teams in Belgium, the Republic of Ireland, Italy and Sweden, we’re able to ensure our international clients receive the same high-quality service no matter where they’re located.
And we don’t stop there: Our clients rely on us to support their teams and their technology in over 10 countries across Europe, from as far East as Lublin in Eastern Poland, to as far south as Bosnia and Herzegovina.