Unified Communications

Telephony and IT are quickly converging. As analogue lines have been replaced by VoIP, the nature of business communication has evolved to include email, instant messaging, Skype for Business and Presence. As a result, combined platforms – or Unified Communications – are a sensible and cost-effective choice for many growing businesses.

We work with a number of hardware and software providers to deliver reliable, cost effective and easy to use Unified Communications packages for our clients. Not only does UC simplify things by removing the need for separate IT and telecoms providers, it enables businesses to be much more responsive to environmental changes.

What does Unified Communications deliver for your business?
  • Lines can be added and removed to meet seasonal demand,
  • Employees can work from any location, taking their phone number with them
  • Compliance is easier with communications more easily monitored and recorded across channels
  • Customer service can be improved with telephony and live chat linked to customer records

ITSD will work with you to design, deliver and manage a Unified Communications solution that connects the right people with the right information across your business and provides you with communications channels that will scale in line with your business growth. And we’ll probably save you money in the process.

Case Study: European Spirits Group

We are proud to have had the opportunity to provide first class business IT support, Network Security and Data Centre solutions to this European Spirits Group.

Working in partnership we have delivered significant strategic IT projects across the UK, Italy, Poland, Czech Republic, Germany, Slovakia, Bosnia and Croatia.

Read the full case study here