Total support helpdesk
Proactive help when you need it
In much the same way that a car may occasionally have an issue even when it is serviced on a regular basis, IT systems can require immediate IT support even with a planned maintenance programme is in place.
‘White glove’ service
Members of your senior management team and key workers in your business need to be kept online and in touch as a priority.
Our total support helpdesk can provide both expert technical support with a level of personal service they are used to and expect.
Whether an individual is simply having problems accessing the network via hotel Wi-Fi, or they need immediate, hands-on assistance with a hardware issue, our total support helpdesk means we’re able to ensure your senior and key staff members get the help they need as a priority.
‘Safe hands’ service
We live in a fast moving, international business environment.
For international clients based overseas and who require a trusted local partner to manage or support everything from major IT projects to day-to-day end-user requests, ITSD provide experienced onsite, remote access or telephone support services, operating as a direct extension of your IT team no matter where you may be based.
Our comprehensive support contract delivers:
- Peace of mind
- Fast resolution to software and hardware issues whenever they arise
- A trusted partner for delivering internationally managed IT projects
- Enterprise-level knowledge, processes and professionalism
- On-site, remote-access or telephone based support around the clock.
IT infrastructure in London & the South
IT network management services
From our HQ based in Surrey, ITSD provide invaluable business IT support to organisations in London and South East England. However, we work with firms wherever they are in the UK, supporting your existing IT department or providing fully-outsourced, world-class IT services.
International IT infrastructure
European IT support services
ITSD’s reach goes beyond the UK. We have teams in Belgium, the Republic of Ireland, Italy and Sweden. We also have clients that rely on us for IT support to their teams and their technology in over 10 other countries across Europe, from as far East as Lublin in Eastern Poland, to as far south as Bosnia and Herzegovina.
Our international clients receive the same high-quality service no matter where they’re located.
Our accreditations
Valued by CEOs and IT managers as trusted partners, we provide enterprise-level IT expertise to businesses of all sizes.
Why choose ITSD?
Valued by CEOs and IT managers as trusted partners, we provide enterprise-level IT expertise to businesses of all sizes.
Whether your business has an immediate IT issue that needs fixing, has high-level individuals in the UK who require VIP support, or simply has a requirement for ongoing technical expertise.
Our capabilities reach far beyond the UK. With international offices in Belgium, Italy, the Republic of Ireland, and Sweden, we provide the same high quality on-site and remote support to clients in over 10 European countries.
Become one of our successful customers
Valued by CEOs and IT managers as trusted partners,
we provide enterprise-level IT expertise to businesses of all sizes.
